- We accept return and refund requests only if the product delivered by us is in damage condition, wrong product sent, product in dead condition or product is defective. Buyers will have 3 days and 7 days (7 days is applicable on purchase of a complete PC set) after delivery to inform us in case of any dispute in the order to claim for return or refund. For gaming chairs only replacement is applicable, no refunds will be there for gaming chairs. If the seal of the product is opened and the product is not faulty then return/refund will not be applicable. Buyer needs to bring the issue to our attention either by emailing us (preferred) or by calling us.
- If the payment was made through our payment gateway then it will be refunded in the same account by which the payment was done, in case of BANK TRANSFER and COD orders refunds will be done only in the buyer’s bank account. Refunds usually take 7-10 working days to reflect in your account.